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Posted on: March 23, 2020

Goodlettsville Announces COVID-19 Utility Billing Notice


The City of Goodlettsville recognizes the unexpected financial hardships of its residential and commercial utility customers as a result of the COVID-19 public health emergency.

Service interruption, penalties and/or late fees for sewer, sanitation and stormwater are temporarily suspended between March 26, 2020 and May 26, 2020.

Also, between March 26, 2020 and May 26, 2020, the City of Goodlettsville will waive the 3% credit card processing fee for all on-line payments. *Note-our credit card processor will continue to charge $1.25 per transaction.

Although we are making these adjustments, we still encourage our customers to make whatever payment they can during this time, to avoid building up a large balance that may be harder to pay off later.

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