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The original item was published from 5/25/2022 9:07:01 AM to 6/2/2023 12:00:03 AM.

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Posted on: June 1, 2022

[ARCHIVED] Report Non-Emergency Requests with SeeClickFix

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The City of Goodlettsville has partnered with SeeClickFix to provide a platform that will allow citizens to report city service requests or complaints.

With the free SeeClickFix mobile app and web tools, citizens will now be able to provide city staff with pictures, specific descriptions and more valuable information needed to get the job done efficiently. This platform will provide city staff with a centralized service request management system to manage issues from creation to resolution – engaging citizens throughout the process.

The SeeClickFix mobile app is available for download on Android and iPhone. In addition to the mobile apps, citizens can send reports by accessing the City of Goodlettsville’s website ( and Detailed reporting instructions and a list of available reporting categories are available on our website. This tool is for non-emergency issues only.

SeeClickFix was founded in 2008 to empower citizens with tools to publicly document quality of life concerns in their neighborhoods. By radically improving the quantity and quality of this data, SeeClickFix was quickly adopted by local governments, who needed a better way to receive information from citizens.

This exchange helped to build one of the largest neighborhood networks in the world – upon which public agencies and public citizens engage to improve communities. Today, SeeClickFix has official partnerships with hundreds of cities, engaging hundreds of thousands of citizens in the resolution of millions of issues.

SeeClickFix has worked with government partners to develop municipal management tools on top of this citizen network. As SeeClickFix is adopted into everyday lives of government users, the benefit of the engaged citizen base continues to grow. 

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